Privacy Policy

Privacy Notice:

illy is committed to protecting your privacy. In order to provide you with the best information and services, and a more personalized browsing or shopping experience, we may collect information about your visit to our site. This privacy policy explains our online information collection practices and how we use the information we collect. The policy applies only to visitors and customers in South Africa.

The Information We Collect

When you shop on our site, sign up for our mailing list or online newsletter, we may collect certain personally identifiable information such as your name, e-mail address, mailing address and phone number.

How We Use Collected Information

Personally identifiable information you provide may be used to fulfil your shopping order, requests for information and services and to offer you products, services, contests, surveys and information we think may be of value to you. We may also, from time to time, extend selected offers or promotional information on behalf of one of our partners, but we do not sell, rent, share or give your personally identifiable information to third parties. When you place an order through our online store, request a catalogue, sign up for our mailing list or online newsletter, enter a contest or sweepstakes or join an online community, forum or message board, we will automatically add you to our list to receive special offers by email and/or mail.

Non-personally identifiable information we collect may be used in aggregate to optimize the design of our site, enhance the user experience and provide demographic information about our users.

We reserve the right to disclose any information without notice or consent in response to a legal request, regulation or subpoena, or where we believe it is necessary to take action regarding suspected illegal activities or fraud or to protect the integrity of our site or the safety of our visitors.

How You Can Change Your Information and Notification Preferences

You can, at any time, update or modify your personally identifiable information and preferences regarding email, newsletter or mail.

Why is our coffee considered art?

The dream to offer the best coffee in the world.

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